Covid – 19 Protocols for in Clinic Care

Vantage Physiotherapy Clinic is excited to resume in clinic care. We have implemented the guidelines required by the Chief Medical Officer of Health, Alberta Health Services, and our respective governing bodies to ensure the protection of our staff, clients, and the public.

At this time services available will not include massage or nutrition.

What to Expect at Your Appointment

  1. Please do not arrive more than five (5) minutes early for your appointment.
  2. Our public washroom is for emergency use only.
  3. If at all possible, please attend your appointment alone, in order to limit our capacity while we maintain social distancing.
  4. If you have your own mask, we encourage you to bring it with you to your appointment.
  5. If you are more than five (5) minutes late for your appointment, you will be asked to reschedule.
  6. Upon arrival, please use the hand sanitizer provided.
  7. To respect social distancing guidelines you will be brought back to your treatment room immediately upon arrival. Your therapist will be with you as soon as possible.
  8. We will be strictly enforcing six (6) feet or two (2) meter social distancing within the clinic. You may be asked to remain in your treatment area following the conclusion of your treatment in order to avoid congestion in the reception area.
  9. Patients are asked call in to the clinic after their visit to rebook appointments to avoid unnecessary congestion.
  10. We continue to maintain effective cleaning and disinfection of treatment tools and areas.

Booking Policy

Please consider booking a tele-rehabilitation appointment if your condition is not urgent in nature.

Screening questions will be asked at the time of appointment booking to prioritize care.

  1. Have you had a recent surgery, removal of a cast or immobilizer?
  2. Have you been involved in a motor vehicle accident?
  3. Are you unable to work due to your condition?
  4. Have you had to add or increase medication to manager your symptoms?
  5. Are you able to do your daily living activities?
  6. Do you have any numbness or tingling related to your condition?
  7. Are you experiencing and radiating/referral of pain?
  8. In the absence of treatment, would you require services in an urgent care or emergency department setting?
  9. Does your condition require treatment to be provided in person?
  10. Please rate your pain on a scale of 1 – 10, where one is very little pain and ten is excruciating.